Why is it that some printing companies engage in sabotage and deviousness when they lose a client to another printing company? On a number of occassions I have been asked by new clients to collect their digital artwork (logos, etc) from a previous company and proceed with updated designs. On opening the files, it becomes very apparent that they have degraded the artwork to such a degree that it is unusable.
You need to grow up. You have lost your client because there is some need you are not fulfilling. Engaging in sabotage like this not only convinces the client that they made the right decision to move their business elsewhere, it also brings the print industry into disrepute. C'mon guys, it's artwork that they have paid for and it rightfully belongs to them.
Stop being mamparas and start acting with some intelligence. An unhappy, former client is never going to recommend you and is going to deliver some well-deserved, negative publicity about your company.
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